Today we have an important note for you.

After one of the last Windows updates, it may happen that Internet Explorer deactivates the Silverlight plug-in.

To solve the problem, just follow the steps below.

Problem solving in four steps

To solve the problem, just follow the steps below.

  1. Activate Microsoft Silverlight
    In Internet Explorer click on the gear icon at the top right and select “Manage add-ons”.
  2. In the drop-down menu under “Show”: select “All add-ons”.
  3. In the right display click on “Microsoft Silverlight”.
  4. If Microsoft Silverlight is inactive, activate it using the “Activate” button.

These four simple steps will quickly resolve the issue. We hope we could help you. If you have any further questions, please do not hesitate to contact us!