In rare cases it happens that a browser (e.g. Microsoft Internet Explorer) crashes while you are logged into SAP Business ByDesign. Then it can happen that the object that has just been processed (e.g. a customer order) is still blocked.

In the event of such a self-locking, you now have the option of deleting all open “sessions” that lead to the locking of the above-mentioned object by proceeding as follows:

Step 1: Log in once with the wrong password

Step 2: Log in with the correct password

IMPORTANT: Select “Delete Sessions” here. This will delete all previous “sessions” and you can edit the previously blocked object (eg customer order) again.