Customer: m2p-labs GmbH, manufacturer of microbioreactor systems for bioprocess development

Branch: biotechnology

Topic: Consulting, training

description

m2p-labs develops special microbioreactor systems for the life science market to enable researchers to efficiently develop bioprocesses. The patented technology can be used for screenings, microbial microfermentation and automated processes. The analysis devices are used in well-known research and industrial laboratories around the world.

SAP Business ByDesign has already been implemented as a cloud ERP solution and with the desire to optimize the system, m2p-labs became aware of Bradler GmbH in Mannheim. The potential for improvement was defined in the free solution review by the Bradler Consulting team. The ERP was optimally configured in several work packages, thereby improving system usage and user satisfaction.

Since 2016, the Bradler GmbH consultants have been taking on ongoing system support with a focus on sales and finance as well as day-to-day operations. This also includes the creation of price lists for the turn of the year, form adjustments, support with add-ins and helpful tips such as uploading leads and opportunities via the mobile app. An important system adjustment for the expansion was the successful integration of a foreign company including an intercompany process in purchasing, sales and finance.

Top competencies

  • Problem management
  • Professional qualifications
  • Goal-oriented way of working
  • Quality of results

Customer quote

We are very satisfied with the consulting services provided by the Bradler GmbH consultants. Above all, we appreciate the very good response times, solution-oriented way of working and high technical competence with useful tips and assistance. Dealing with one another is very cooperative and communication on an equal footing. We can use Bradler GmbH as a consulting partner for SAP Business ByDesign Unreservedly recommend.

Issued for: Bradler GmbH

Issued on: 09/30/2020

Issued by: Yvonne Sondermann-Mertens, Director, Purchasing

Proof of validity: https://www.trustedreferences.de/referenz/FB2B/1_477/